Piece by Piece: Building Trust with Trilogy

Meeting fellow founders that you click with is golden. People who share similar principles and the same commitment to raising quality, service and trust across the industry.

Laura Lander of Trilogy is one of them.  Over the years we’ve bounced around various challenges and ideas and shared many honest frustrations. The latest frustration was a familiar one: how easily a legitimate training provider’s reputation can be put at risk by crew members faking certificates.  

Since day one we've had a feature on the roadmap to solve this problem. But as a software business bringing innovation to a traditional industry, getting the timing right for building and launching a new feature is never simple.  What tipped the balance this time was knowing that the industry was ready to start tackling the issue that we’d seen time again.  

We are therefore thrilled to have Trilogy live on our Verification Portal.  A simple bolt on to existing systems and processes to build trust and efficiency whilst improving compliance and privacy.  

We are incredibly proud to work with issuers like Trilogy who see the value in increasing safety, while protecting their own reputation and strengthening trust in their students & STCW qualifications.  

For Laura it’s also a real investment in her students' careers, giving any organisation they interact with the assurance that their qualifications can be trusted and easily verified at source.  

"We’ve been using Crewdentials for several years and have always been impressed by their commitment to making training, certification and compliance more secure and trustworthy. For us, being able to verify certificates and have confidence that qualifications are genuine, current and have been issued by an authorised provider is incredibly important.

As a training provider, our reputation is built on the quality and integrity of the qualifications we issue. Crewdentials gives us another layer of assurance that our certificates can be trusted, while also making the verification process simpler and more efficient for our students and the organisations they go on to work with.

We’re incredibly excited to be part of the Verification Portal and to support Crewdentials as they continue to develop systems that raise standards across the industry. It’s a fantastic step forward for training providers, crew and employers alike, and we’re proud to be involved."

— Laura Lander, Trilogy Luxury Training

Along with our valued customers and crew we are building trust and interoperability so crew can present one trusted version of themselves.

Privacy

The Portal never “calls home” or lets the issuer know whose certificates have been verified, or by whom

No need to email over copies of certificates

Efficiency

Manual burden on training providers is reduced

Crewdentials users can verify with one click.  No typing, so saving pdfs or screenshots

Interoperability

Documents and data across the Crewdentials ecosystem including the Verification Portal, the Business Workspace, the Crew Profile are all profiled consistently so you know you’re comparing apples with apples.  

Assurance

Due diligence is carried out on every issuer to ensure they were authorised to issue the certificates, on the day they issued them